What communications will I receive about my order?
You will receive an email with the status of your order and this will have your tracking reference
My product has arrived damaged. How do I return it?
Contact our customer care team using
"contact us"
Do you offer a same day or next day delivery service?
All orders follow the lead times advised
I think my order has been lost in the post - who do I contact?
Contact our customer care team using
"contact us"
Can I request my order is delayed?
No we do not offer delayed delivery services
I was not available to sign for my goods?
Delivery is attempted 2 times and after this we will return the item to our warehouse and a refund will be processed.